Starting an e-Seva Kendra business can be a rewarding venture, as it provides digital and government services to citizens. Here’s a step-by-step guide:
1. Understand the Business Model
An e-Seva Kendra offers services like:
Aadhaar enrollment and updates
PAN card services
Ration card applications
Utility bill payments
Passport services
Voter ID applications
Digital certificates (income, caste, etc.)
Banking and financial services (via CSPs)
2. Research and Compliance
Learn About Government Schemes: Check if you can collaborate with Digital India initiatives or state government programs.
Legal Requirements: Register your business as a sole proprietorship, partnership, or private limited company. Obtain necessary licenses, such as:
GST registration (if applicable)
Trade license from the local municipal body
3. Location and Setup
Choose a Strategic Location: Set up in a place with good foot traffic, like near government offices, rural areas, or markets.
Infrastructure: Ensure you have:
A computer with internet connectivity
Printer, scanner, and biometric devices (e.g., fingerprint scanner, iris scanner)
UPS for power backup
4. Apply for Required Authorizations
Common Service Centre (CSC): Register with the CSC scheme under the Ministry of Electronics & Information Technology. Visit CSC official website to apply.
Service-Specific Permissions: For services like Aadhaar enrollment, apply to UIDAI as an authorized service provider.
5. Investment
Initial Costs: Expect costs between ₹50,000 to ₹2,00,000 for setup, equipment, and licenses.
Recurring Costs: Internet, electricity, and employee salaries.
6. Get Trained
Take online or offline training provided by CSC or other agencies to operate the software and provide services effectively.
7. Market Your Business
Promote Locally: Use banners, posters, and pamphlets.
Online Presence: Create a basic website or social media page to attract local customers.
Collaborate: Partner with schools, banks, or NGOs for bulk services.
8. Expand Services
Over time, add more services like insurance, micro-finance, or e-learning programs to increase revenue streams.
